Shipping policy

All items are posted within 24 hours. Posted same day if order received and payed before 2pm. All items sent via Royal Mail Special Delivery Guaranteed by 1pm for insured and fully tracked service.

Return Policy

We offer a 30-day return window from the date of purchase. All returns must be initiated within this timeframe to be eligible for processing.

IMPORTANT: All returned items MUST be in unworn, original condition with all tags attached, unless the item has a manufacturing defect or was sent incorrectly.

Exceptions:

Items with manufacturing defects
Items received in wrong size or color
Items damaged during shipping

Defect Policy:

If you receive an item with a manufacturing defect or the wrong item, we will gladly exchange or refund it regardless of condition.

Reporting Issues:

Any defects or issues must be reported to us at the earliest opportunity to prevent further damage and ensure a smooth resolution process.

Questions about returns? Contact us:

Cmhjewellery7@gmail.com